Refund Policy

1. PAYMENT AND CANCELLATION

1.1. Payment Terms: 

   a) Payment is due upon booking of a service or session

   b) Failed or stopped charges or will incur a 10% late fee per week

   c) Client authorizes Provider to charge late fees automatically

   d) Unpaid balances may be sent to collections after 90 days

1.2. Cancellation Policy: 

   a) All refunds will be made entirely at Provider’s discretion. Client agrees to accept refund decisions as final

b) Client may cancel a session up to twenty-four (24) hours before the scheduled time. These cancellations will incur a 10% service charge to cover incidental costs

   c) Cancellations made less than two (2) hours before the session may request a refund for 50% of the service fee

   d) No-shows without cancellation will not be eligible for a refund under any circumstance